I received an incomplete order, what should I do?Updated 4 months ago

How to Report an Incomplete Order

To help us address your concern, please follow these steps:

1. Send us an email: Please email our support team at [email protected] with the following details:

   • Your order number (found in your order confirmation email or receipt).

   • The email address associated with your order.

2. Provide missing details: Let us know which item(s) is/are missing from your order. Be as specific as possible to help us resolve the issue promptly.

What Happens Next

Once we receive your email:

• Our team will verify your order and investigate the issue.

• We will contact you within 1 business day with an update or resolution. This may include sending the missing item(s) or providing other suitable options.