Once an order is placed, modifications are no longer possible, except for changes to the shipping address if the order hasn't been dispatched yet. For any other changes, please contact our customer service team for further assistance. Contact Us.
Once your order has been placed and processed, you will receive a confirmation email containing your order details. This email will include:. If your package has been stuck at a carrier facility for more than 3 days, please email us at info@laytiflat
At Lay it Flat, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team here with your order number and any relevant details. We understand t
Address changes need to be manually done. We are happy to help update your address for this order as long as the order is not shipped. Please contact us here: https://layitflat.com/pages/contact-us. If the order has already been shipped, we can assi
Discount or coupon codes are typically available for a limited time. If your code is still valid but isn't working, please email us at [email protected] with your order number and the discount code. We'll investigate and manually adjust your order i
Upon placing an order, we send a confirmation email to the address associated with your order. This email provides essential details, including your name, shipping address, the items purchased, and the total amount paid. For comprehensive information
If you have accidentally ordered multiple copies of the same book, you can return the excess copies by following our return process. Please ensure the items are in their original condition and returned within the 30-day window from the shipping date.
To help us address your concern, please follow these steps:. Send us an email: Please email our support team at [email protected] with the following details:. Your order number (found in your order confirmation email or receipt). The email address a